Terms of Service & Refund Policy
- Welcome to Business Key Solutions. By accessing our website and using our services, you agree to be bound by these Terms of Service. These terms govern your use of our services, including business formation, website design, digital marketing, and other related services.
- Services Offered
- Business Key Solutions provides a range of services tailored to meet the needs of businesses and entrepreneurs. These services include, but are not limited to, business formation, website design, digital marketing strategies, and other business related services.
- User Obligations
- Users must provide accurate, complete, and timely information when requesting services. Failure to provide requested documentation within 5 business days may result in additional service fees.
- After 10 business days of requesting information, if it is still not received, all fees paid may be subject to forfeiture.
- Users must comply with all applicable laws and regulations in their use of our services. Business Key Solutions reserves the right to refuse service for any request that would violate legal or regulatory requirements. In such cases, any fees already paid will not be refunded.
- In the event of a mutually agreed upon cancellation between Business Key Solutions and the user, the user will have 30 days to use any credit from payments made for services. However, the user may be subject to additional service fees.
- Payment Terms
- All fees for services provided by Business Key Solutions are due as per the agreed upon payment schedule.
- All fees are non-refundable and non-transferable.
- Intellectual Property
- All content on the website, including text, graphics, logos, and images, is the property of Business Key Solutions and is protected by intellectual property laws.
- Limitation of Liability
- Business Key Solutions is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.
- Amendments to Terms of Service
- Business Key Solutions reserves the right to modify these terms at any time. Continued use of the services after any such changes shall constitute your consent to such changes.
Refund Policy for Business Key Solutions
- General Policy
- At Business Key Solutions, we strive to provide the highest quality services to our clients. Due to the nature of our services, all fees paid are non-refundable and non-transferable.
- No Refunds
- Once payment is made for services, no refunds will be issued under any circumstances.
- Cancellation Policy
- If you choose to cancel any service, please note that you will not be eligible for a refund of any fees already paid. In cases where a mutual agreement is reached for cancellation, any credit from payments made must be used within 30 days, and may be subject to additional service fees.
- Exceptions
- Any exceptions to this policy will be made at the sole discretion of Business Key Solutions and only in extenuating circumstances.
- Contact Information
- For any questions or concerns regarding our Refund Policy, please contact us at [email protected].
No-Call, No-Show Policy
At Business Key Solutions, we strive to provide exceptional service and value the time of both our consultants and clients. To ensure efficient and effective consultations, we have established a policy for appointments.
Rescheduling Fee for No-Call, No-Shows: In the event that a client fails to attend a scheduled consultation without prior notification, a rescheduling fee of $150 will be applied. This policy is in place to help manage our scheduling and ensure that we can continue to offer timely and dedicated service to all our clients.
Notification: We understand that unforeseen circumstances can arise. If you are unable to make your scheduled appointment, please contact us at least 24 hours in advance to reschedule, avoiding any fees.
This policy allows us to better serve you and our community by efficiently allocating our resources and time. Thank you for your understanding and cooperation.
Domain Transfer Policy
At Business Key Solutions, we offer comprehensive services that may include the purchase of a domain on behalf of our clients. To ensure clarity and fairness in our operations, we have established the following domain transfer policy:
- Standard Domain Transfer Fee: If a client hires Business Key Solutions for services that include the purchase of a domain but does not purchase web design services, a domain transfer fee of $500 will be applied. This fee is necessary to cover the costs associated with the domain purchase and maintenance until the transfer.
- Promotional Package Domain Transfer Fee: For clients who avail of our promotional web design packages, which may include free or discounted design fees, a reduced domain transfer fee of $250 will be charged. This fee accounts for the special pricing of our promotional packages and the costs related to domain management.
- No Exceptions: Please note that these fees are non-negotiable and apply to all clients without exception. This policy ensures that we can continue to offer high-quality services and support to all our clients.
By engaging with our services and agreeing to this policy, you acknowledge and accept these terms regarding domain transfers. We appreciate your understanding and are here to support you through every step of your digital journey.
